PRIVACY POLICY

Effective Date: September 23, 2026

The Cousin Collective Group (“TCCG,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or interact with our website, TheCousinCollectiveGroup.com (the “Website”).

This Privacy Policy explains what information we may collect, how we may use it, how we protect it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Contact us through the Website

  • Request information about a property

  • Request a home valuation or market analysis

  • Request a buyer or seller consultation

  • Request property searches or updates

  • Submit information through a Website form

  • Subscribe to communications from us

  • Contact us by email, telephone, text message, or other means

  • Otherwise communicate with us regarding real estate services

Depending on the service you request, information may include your:

  • Name

  • Email address

  • Telephone number

  • Property address

  • Mailing address

  • Real estate preferences or interests

  • Information about a property you own or are considering purchasing

  • Other information you voluntarily provide

Please provide only information that is reasonably necessary for us to respond to your request or provide the requested service.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically by our website hosting provider, Squarespace, and by other technologies or services that may be incorporated into the Website.

This information may include:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of visits

  • Website interactions

  • Approximate geographic information

  • Other technical information concerning your use of the Website

We may use this information to operate, secure, maintain, and improve our Website and to understand how visitors use it.

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate the Website, remember preferences, analyze Website usage, improve performance, and support certain Website features.

Our Website uses Squarespace’s cookie and privacy-management features. Visitors may use the Website’s cookie banner to accept all cookies, decline non-essential cookies, or manage their cookie preferences.

Third-party services or integrations added to our Website may also use cookies or similar technologies. Their use of information may be governed by their own privacy policies.

4. How We Use Personal Information

We may use personal information we collect to:

  • Respond to inquiries and requests

  • Provide requested real estate information and services

  • Communicate with prospective buyers, sellers, and investors

  • Provide property information

  • Provide home valuation or market information

  • Schedule appointments and consultations

  • Provide requested property searches and updates

  • Communicate regarding listings, properties, market information, services, or events

  • Improve and maintain our Website

  • Analyze Website traffic and performance

  • Protect the security and integrity of our Website

  • Prevent fraud or misuse

  • Comply with applicable laws and legal obligations

We will use personal information in accordance with this Privacy Policy and applicable law.

5. Real Estate and Property Information

If you provide information regarding a property you own, are considering purchasing, or are otherwise interested in, we may use that information to provide requested real estate services.

Information may be shared with appropriate real estate professionals, MLS/IDX providers, technology providers, or other service providers when reasonably necessary to provide services you request or as otherwise permitted by law.

6. Information Sharing

We may share personal information with companies and service providers that assist us in operating our business and Website or providing requested services.

Depending on the features and services used on our Website, these may include:

  • Squarespace, our Website hosting provider

  • MLS and IDX service providers

  • Customer relationship management (CRM) providers

  • Email and communication providers

  • Appointment scheduling providers

  • Analytics providers

  • Marketing and advertising service providers

  • Website and technology providers

  • Professional advisers and service providers

  • Other parties when you direct us to share your information

We may also disclose information when reasonably necessary to comply with applicable law or legal process, respond to governmental requests, protect our rights or property, investigate fraud or security concerns, or protect the safety of individuals.

7. Email, Telephone and Text Communications

If you voluntarily provide your email address or telephone number, we may use that information to respond to your inquiry or provide services you have requested.

Where permitted by applicable law, we may also communicate with you regarding real estate services, properties, appointments, market information, or other information you have requested.

If you provide consent to receive marketing text messages or telephone calls, you may opt out of marketing communications by following the instructions provided in those communications or by contacting us directly.

Message and data rates may apply.

Consent to receive marketing communications is not a condition of purchasing goods or services.

8. Third-Party Websites and Services

Our Website may contain links to or integrations with third-party websites and services, including real estate listing services, MLS/IDX services, social media platforms, mapping services, scheduling services, and other resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service you access.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide requested services

  • Maintain appropriate business and transaction records

  • Communicate with you

  • Comply with legal, regulatory, accounting, or professional obligations

  • Resolve disputes

  • Protect our legal rights

The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.

11. Your Privacy Choices

Depending on applicable law, you may have certain rights concerning your personal information, which may include the ability to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is used

  • Opt out of certain marketing communications

  • Manage or decline certain cookies and similar technologies

You may contact us using the information below to make a privacy-related request.

We may need to verify your identity before completing certain requests.

12. Children’s Privacy

Our Website is intended for adults and is not directed toward children.

We do not knowingly collect personal information from children through our Website.

If you believe that a child has provided personal information to us, please contact us so that we can evaluate and, where appropriate, delete the information.

13. Florida Privacy

The Cousin Collective Group is a Florida-based real estate business and will comply with applicable Florida privacy and data-security requirements.

Where applicable law provides consumers with specific privacy rights, we will provide those rights and disclosures as required by law.

14. Sale of Personal Information

We do not sell your personal information for money.

We may use third-party technology and service providers to operate our Website, communicate with prospective clients, analyze Website activity, or promote our real estate services.

If our use of a particular technology or service is subject to additional privacy requirements under applicable law, we will provide the disclosures and choices required by that law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, services, or applicable legal requirements.

When changes are made, we will update the Effective Date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

The Cousin Collective Group
Tamara Lauridsen & Sarah Doughty
Herron Real Estate
Jacksonville, Florida